Jacob is the Vice President of the AI Platform Division at Gong – the AI platform that transforms your revenue growth – and he joins us today to share his joy of giving people the freedom of a data scientist even if they have a limited technological background.
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Jacob shares how Gong uses AI, how it empowers its customers to build their own models, and how this ease of access for users holds the promise of a brighter future. We also learn more about the inner workings of Gong and how it trains its own models, why it’s not too interested in tracking soft skills right now, what we need to be doing more of to build more trust in chatbots, and our guest’s summation of why technology is advancing like a runaway train.
Key Points From This Episode:
“We don’t expect our customers to suddenly become data scientists and learn about modeling and everything, so we give them a very intuitive, relatively simple environment in which they can define their own models.” — @eckely [0:07:03]
“[Data] is not a huge obstacle to adopting smart trackers.” — @eckely [0:12:13]
“Our current vibe is there’s a limit to this technology. We are still unevolved apes.” — @eckely [0:16:27]
Links Mentioned in Today’s Episode:
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