Today, we're joined by Dr. Scott Zoldi, Chief Analytics Officer at FICO, a global analytics software company that empowers businesses to improve customer experiences, lower risks, and operate more efficiently through its FICO Platform. Dr. Zoldi is also a named inventor on over 130 active and pending patents, including a recent breakthrough in using blockchain for auditable machine learning decision-making.His research and work have earned him a spot as one of American Banker’s 2024 Innovators of the Year.
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In this episode, Dr. Zoldi offers insight into the transformative potential of blockchain for ensuring transparency in AI development, the critical need for explainability over mere predictive power, and how FICO maintains trust in its AI systems through rigorous model development standards. We also delve into the essential integration of data science and software engineering teams, emphasizing that collaboration from the outset is key to operationalizing AI effectively.
Key Points From This Episode:
“I have to stay ahead of where the industry is moving and plot out the directions for FICO in terms of where AI and machine learning is going – [Being an inventor is critical for] being effective as a chief analytics officer.” — @ScottZoldi [0:01:53]
“[AI and machine learning] is software like any other type of software. It's just software that learns by itself and, therefore, we need [stricter] levels of control.” — @ScottZoldi [0:23:59]
“Data scientists and AI scientists need to have partners in software engineering. That's probably the number one reason why [companies fail during the operationalization process].” — @ScottZoldi [0:29:02]
Links Mentioned in Today’s Episode:
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